Status of Smart Shield in the last 24 hours
79%
server status
20
countries
161ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Smart Shield works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Smart Shield service appears to be working!
Frequent failures of Smart Shield
If your Shield TV remote is not working, check the remote batteries and replace them if the battery power is low.
Update your Shield TV and the remote, and clear the cache.
Unpair and re-pair the remote and Shield TV, and reset the remote.
If none of the above works, factory reset your Shield TV.
To reset your SHIELD TV to factory settings, follow these steps: From the Home screen, select Settings > Device Preferences > Reset.
Select Reset.
Then select Erase everything to confirm and reset your device.
Troubleshooting Tips
Problem solved? Still can't connect to Smart Shield? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Smart Shield, then go to Step 3.
Still stuck and not enjoying Smart Shield, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Smart Shield, be informed that your security software is causing problems. Try adding Smart Shield to the set of trusted sites.
DNS is a service that translates Smart Shield into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Smart Shield
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