Status of Zwift in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Zwift works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Zwift service appears to be working!
Frequent failures of Zwift
Zwift Launcher Crashing A VPN or Proxy server: This is most likely what's blocking you from connecting, as Zwift needs to connect directly to our servers.
Try disabling it before launching Zwift.
Your Firewall: Some computer firewalls will block Zwift, especially if they're enterprise strength.
Current Zwift status is UP.
There's a known issue or outage with the website; if that's the case, you can find more here.
If there's no indication that the website's down and clearing the cache doesn't fix the problem, try an alternate secure web browser like Mozilla Firefox or Google Chrome.
Select the log files.
Select OKand do one of the following: Email them to yourself so you can attach them to your support request.
Email them to logs@zwift.
com, and mention that you've done so in your support request.
Troubleshooting Tips
Still stuck and not enjoying Zwift, then go to Step 3.