ACTUAL STATE
Problems, Crashes and Errors of EE TODAY
Can't connect to EE? Trying to open EE but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of EE in the last 24 hours
71%
server status
12
countries
177ms
Response time
ping service
In Isnotdown, you will be able to instantly check if EE works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The EE service appears to be working!
Frequent failures of EE
Reasons for mobile signal problems More people using the network around you.
Your distance from a signal mast.
Being under thick tree cover.
Bad weather.
Check the network is set to Automatic.
Check 4G/5G is switched on.
Reset your network settings (nothing else will be erased from your phone)
call 150 from your EE phone.
or call 07953 966 250 from any other phone.
Your hub lights show what the hub is doing and if everything is working.
If there are no lights, check the power cable is in firmly and connected to the mains.
A blue light means you're connected to broadband, but another colour may mean there's a problem.
Troubleshooting Tips
Problem solved? Still can't connect to EE? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying EE, then go to Step 3.
Still stuck and not enjoying EE, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access EE, be informed that your security software is causing problems. Try adding EE to the set of trusted sites.
DNS is a service that translates EE into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of EE
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