Status of Ecobee in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Ecobee works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Ecobee service appears to be working!
Frequent failures of Ecobee
Your forced air furnace may be overheating.
This is one of the most common causes of an ecobee thermostat losing power during heating season.
Common symptoms include: The thermostat screen will "shut off" or the screen will go completely black intermittently, usually while the thermostat is calling for heat.
If your ecobee was previously powered on and working fine, a sudden black screen usually indicates insufficient voltage going to the thermostat.
The ecobee draws power from the furnace, so any disruption to this power source will result in a loss of power at the thermostat.
In November 2021, ecobee announced that it would be acquired by Generac Holdings for $770 million.
The sale closed the following month.
Reboot Your ecobee Pull the thermostat from its wall mount.
Keep the thermostat powered off for a minute then put it back on the wall.
Allow the thermostat to complete its boot up process.
Place the ecobee back on the wall after one minute and wait for it to reconnect to Wi-Fi.
Troubleshooting Tips
Still stuck and not enjoying Ecobee, then go to Step 3.