Status of Kami Home in the last 24 hours
69%
server status
20
countries
126ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Kami Home works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Kami Home service appears to be working!
Frequent failures of Kami Home
Firstly, it's possible that the Yi Home App servers are currently down or experiencing technical glitches.
As a result, the app fails to establish a connection with the servers, thereby preventing access to your cameras.
Another possibility is that the Yi Home App is undergoing maintenance.
Below are the common errors our users may encounter, and possible solutions.
This error happens when the mobile app can not establish a connection to the camera within a pre-defined time (the 30s).
Troubleshooting Tips
Problem solved? Still can't connect to Kami Home? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Kami Home, then go to Step 3.
Still stuck and not enjoying Kami Home, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Kami Home, be informed that your security software is causing problems. Try adding Kami Home to the set of trusted sites.
DNS is a service that translates Kami Home into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Kami Home
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