Status of Pardot in the last 24 hours
80%
server status
18
countries
196ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Pardot works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Pardot service appears to be working!
Frequent failures of Pardot
To complete this, while in the sync queue click on tools, then 'Export to CSV.
' Then run a fake import/update on the prospect records.
This forces the records to re-sync with Salesforce, and your sync error queue will flush out (again providing you have resolved the underlying issue).
If your Pardot account allows multiple prospects with the same email address, prospects sync to Salesforce records with matching CRM IDs (lead or contact ID).
Some prospect, user, and system activities trigger prospects to sync from Pardot to Salesforce.
Troubleshooting Tips
Problem solved? Still can't connect to Pardot? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Pardot, then go to Step 3.
Still stuck and not enjoying Pardot, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Pardot, be informed that your security software is causing problems. Try adding Pardot to the set of trusted sites.
DNS is a service that translates Pardot into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Pardot
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