ACTUAL STATE
Problems, Crashes and Errors of Ooma TODAY
Can't connect to Ooma? Trying to open Ooma but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of Ooma in the last 24 hours
77%
server status
14
countries
190ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Ooma works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Ooma service appears to be working!
Frequent failures of Ooma
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie can't connect to the Internet.
Your first step should be to review the setup diagram in the Quick Start Guide that best matches the setup in your house.
Connect a computer or router to the Base Station for additional setup options.
Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
Troubleshooting Tips
Problem solved? Still can't connect to Ooma? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Ooma, then go to Step 3.
Still stuck and not enjoying Ooma, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Ooma, be informed that your security software is causing problems. Try adding Ooma to the set of trusted sites.
DNS is a service that translates Ooma into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Ooma
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