Status of Jump Desktop in the last 24 hours
73%
server status
11
countries
146ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Jump Desktop works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Jump Desktop service appears to be working!
Frequent failures of Jump Desktop
Jump Desktop now supports wake-on-lan (WOL) for automatic connections.
When initiating a remote connection, Jump will try to wake up your computer if it's offline.
Jump Desktop Connect uses TCP ports 80 and 443 to connect to our cloud infrastructure.
When a user tries to connect to a computer, Jump Desktop Connect will try to establish a direct connection between devices by using UDP on ports starting at 35384 through 35484.
To disconnect from Jump Desktop on your Android device press the back button.
This will disconnect your Jump Desktop session.
Troubleshooting Tips
Problem solved? Still can't connect to Jump Desktop? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Jump Desktop, then go to Step 3.
Still stuck and not enjoying Jump Desktop, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Jump Desktop, be informed that your security software is causing problems. Try adding Jump Desktop to the set of trusted sites.
DNS is a service that translates Jump Desktop into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Jump Desktop
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