ACTUAL STATE
Problems, Crashes and Errors of IManage TODAY
Can't connect to IManage? Trying to open IManage but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of IManage in the last 24 hours
72%
server status
18
countries
129ms
Response time
ping service
In Isnotdown, you will be able to instantly check if IManage works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The IManage service appears to be working!
Frequent failures of IManage
Open the system tray.
Select the iManage Work Agent icon and: Select the gear icon.
From the list, select Check for Updates.
Every time a document is opened (implicit checkout) while you are online (connected to the DMS), the document is saved locally in the %appdata%\iManage\Work\Recent\ folder.
When you close the document or use the Save and Sync option, the document is synced to the DMS.
Link Outlook folders and their sub folders to iManage Work folders for automatic filing of emails.
Save email attachments from multiple emails at the same time to iManage Work.
Insert iManage Work items as email attachments.
Drag an iManage Work document into an open email to attach it as a local copy.
Troubleshooting Tips
Problem solved? Still can't connect to IManage? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying IManage, then go to Step 3.
Still stuck and not enjoying IManage, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access IManage, be informed that your security software is causing problems. Try adding IManage to the set of trusted sites.
DNS is a service that translates IManage into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of IManage
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