ACTUAL STATE
Problems, Crashes and Errors of Zendesk Talk TODAY
Can't connect to Zendesk Talk? Trying to open Zendesk Talk but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of Zendesk Talk in the last 24 hours
89%
server status
15
countries
123ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Zendesk Talk works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Zendesk Talk service appears to be working!
Frequent failures of Zendesk Talk
Ensure that your browser and system are up to date and match the Zendesk Support system requirements.
Clear the cache and cookies on your browser as described in this article.
Restart your computer, restart your browser, and close any background programs or extra tabs and windows.
Overall: Overall my experience with Zendesk Talk is excellent.
Voice call, SMS, email, and chat support are under one roof which increases the productivity.
Pros: Zendesk Talk's dashboard is an intuitive and customizable one, it easy to track and manage customer interactions by admins and executives.
Zendesk Talk requires 500kbps per agent using Talk, this accounts for Talk and the overhead of Zendesk Support running side by side.
If you have 50 agents, they would each need a dedicated (Qos) 500kbps, meaning a minimum 50mbps line.
silence: Silence was detected on the call.
This could be due to a missing audio stream or a completely silent stream received.
high_jitter: Two conditions can result in calls being tagged with high jitter, average jitter of 5ms and max jitter of 30ms, or more than 1% of packets delayed by 200ms or more.
Troubleshooting Tips
Problem solved? Still can't connect to Zendesk Talk? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Zendesk Talk, then go to Step 3.
Still stuck and not enjoying Zendesk Talk, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Zendesk Talk, be informed that your security software is causing problems. Try adding Zendesk Talk to the set of trusted sites.
DNS is a service that translates Zendesk Talk into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Zendesk Talk
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