ACTUAL STATE

Problems, Crashes and Errors of Tuya Smart TODAY

Can't connect to Tuya Smart? Trying to open Tuya Smart but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!

MAKE A DIRECT PING TO THE SITE TO KNOW ITS STATUS

Status of Tuya Smart in the last 24 hours

69%

server status

countries

179ms

Response time

ping service

To update

In Isnotdown, you will be able to instantly check if Tuya Smart works perfectly, or on the contrary, if it is registering some type of problem to offer its services.

Service

Location

$bash

The Tuya Smart service appears to be working!

Frequent failures of Tuya Smart

What is the difference between Tuya Smart and Smartlife?

Tuya App and Smart Life App are both official Tuya App.
The only difference between the two is that the Tuya App uses the Tuya logo and elements, while the Smart Life App removes all Tuya logo and elements.

Why is Tuya Smart offline?

Check whether the router is powered off or disconnected from the network.
If so, the router will take some time to recover.
Wait for two minutes and then check whether your device is online.
Check whether the router has been replaced, or the Wi-Fi name or password has been changed.

Is Tuya a Chinese company?

(Chinese: 涂鸦智能; lit.
'Graffiti Intelligence'; dba Tuya Smart) is a Chinese artificial intelligence and Internet of things (IoT) platform as a service provider founded in 2014.

How do I update my Tuya smart App?

Open the App, click "Profile" in the lower left corner, and then click "About" to check for updates.
If "Latest Version" is displayed, it means that it is no further updates are required.

Troubleshooting Tips

Step 1: Refresh your browser by pressing CTRL + F5 at the same time.

Problem solved? Still can't connect to Tuya Smart? Continue with Step 2.

Step 2: Power off your modem and after restart your computer.

Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Tuya Smart, then go to Step 3.

Step 3: Your firewall may have blocked Tuya Smart

Temporarily disable your antivirus or firewall running in the background. Now, if you can access Tuya Smart, be informed that your security software is causing problems. Try adding Tuya Smart to the set of trusted sites.

Step 4 – If the problem persists, it could be a DNS failure.

DNS is a service that translates Tuya Smart into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Tuya Smart

There is a way to ask the administrators of Tuya Smart for help on current downtimes. Just proceed through any of the buttons below and copy the URL below and paste it into Facebook, Example or Forum pages, for reference when asking for help.

copy url