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itStatus of Roll20 in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Roll20 works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Roll20 service appears to be working!
Frequent failures of Roll20
If you are having trouble with images loading or loading issues in general, please also make sure that any antivirus or firewall software that you have installed (such as Comodo, Norton, etc.
) is not blocking any part of the Roll20 site from loading.
Couple things to check.
Make sure you are logged into google/chrome.
Check chrome's "Manage Passwords" settings.
Make sure roll20 is included on the "saved passwords" list and not on "never saved".
The final step is clearing your cache: we recommend pressing Ctrl+Shift+R on your game page, as well as a full cache clear.
There is a standard delay of a second or two in the video chat -- a lot of data has to make a trip to a server and then to your other group members, and the connection speeds and latency of the hops in between slow things down.
If you're seeing a larger delay than that, it's most likely a latency issue.
Troubleshooting Tips
Still stuck and not enjoying Roll20, then go to Step 3.