ACTUAL STATE
Problems, Crashes and Errors of Ooma TODAY
Can't connect to Ooma? Trying to open Ooma but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of Ooma in the last 24 hours
90%
server status
18
countries
113ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Ooma works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Ooma service appears to be working!
Frequent failures of Ooma
Current Ooma status is UP.
If your cordless Ooma IP phone is not connecting to Wi-Fi, you can try these troubleshooting steps: Move the phone closer to the Wi-Fi access point.
Re-enter the Wi-Fi password.
When you are entering the password again, disable the option to hide the password so you can visually confirm that it is entered correctly.
It's actually quite simple.
I have the normal Ooma Telo2 Base Station—this may not be the case for other models or possibly even newer models.
But on this one—on the right side of the back, there is a tiny hole that is a reset button.
Just use a pin to push it and it will reset itself.
If the Ooma IP phone is displaying a message that the network is down or unavailable, make sure that the Ethernet cable is connected to the phone's INTERNET port.
If your IP phone is wireless-compatible, re-enter the Wi-Fi password.
Troubleshooting Tips
Problem solved? Still can't connect to Ooma? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Ooma, then go to Step 3.
Still stuck and not enjoying Ooma, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Ooma, be informed that your security software is causing problems. Try adding Ooma to the set of trusted sites.
DNS is a service that translates Ooma into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Ooma
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