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Problems, Crashes and Errors of MyQ TODAY
Can't connect to MyQ? Trying to open MyQ but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of MyQ in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if MyQ works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The MyQ service appears to be working!
Frequent failures of MyQ
Offline - Ensure the myQ device has a connection to the Internet.
Unplug the router and plug it back in and see if this restores the internet connection for the myQ device.
If the myQ device doesn't reconnect, see myQ App Displays Offline.
For Wi-Fi devices, ensure the myQ device doesn't have a low Wi-Fi signal.
A close error occurs in the myQ app when the safety sensors are blocked and the door is activated from the app or a door is commanded to close twice from the app and is unable to close.
This is commonly caused by an issue with the safety sensors or an obstruction preventing the door from closing.
Chamberlain Group recently made the decision to prevent unauthorized usage of our myQ ecosystem through third-party apps.
This decision was made so that we can continue to provide the best possible experience for our 10 million+ users, as well as our authorized partners who put their trust in us.
Power to the myQ hub: If the outlet your garage door opener is plugged into isn't working, your device may read as offline.
To test the outlet, plug in another device requiring electricity, such as your phone.
You can move the hub to a new outlet if it isn't working in your current one.
Troubleshooting Tips
Still stuck and not enjoying MyQ, then go to Step 3.