Status of Dexcom in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Dexcom works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Dexcom service appears to be working!
Frequent failures of Dexcom
Possible reasons of sensor error include: Previous sensor session wasn't ended and the transmitter still trying to connect to old sensor.
Sensor site bleeding during insertion.
Incorrect transmitter SN entered in the display device.
There is pressure on the sensor: If something is pressing on your Dexcom ONE sensor, it can affect your readings.
This discrepancy should be easily resolved once the pressure is relieved.
Watch your Dexcom ONE readings over several hours to help determine the best course of action for you.
To help improve patch adhesion, make sure to not place it where your skin folds when you bend, where there is hair, and/or near your waistband.
Additionally, you will want to change sites with every sensor session.
Preparation: Your sensor site should be flat, clean, and completely dry before you insert the sensor.
Sensor site rotation: Using the same sensor site too often can prevent your skin from healing, which can lead to scars or skin irritation.
Follow the recommended areas of sensor skin insertion for your age group and change your insertion site each time you use a new sensor.
Troubleshooting Tips
Still stuck and not enjoying Dexcom, then go to Step 3.