ACTUAL STATE

Problems, Crashes and Errors of Dexcom TODAY

Can't connect to Dexcom? Trying to open Dexcom but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!

MAKE A DIRECT PING TO THE SITE TO KNOW ITS STATUS

Status of Dexcom in the last 24 hours

82%
server status
80% Complete
12
countries
30% Complete
154ms
Response time
20% Complete

ping service

In Isnotdown, you will be able to instantly check if Dexcom works perfectly, or on the contrary, if it is registering some type of problem to offer its services.

Service
$bash

The Dexcom service appears to be working!

Frequent failures of Dexcom

Possible reasons of sensor error include: Previous sensor session wasn't ended and the transmitter still trying to connect to old sensor.
Sensor site bleeding during insertion.
Incorrect transmitter SN entered in the display device.

There is pressure on the sensor: If something is pressing on your Dexcom ONE sensor, it can affect your readings.
This discrepancy should be easily resolved once the pressure is relieved.
Watch your Dexcom ONE readings over several hours to help determine the best course of action for you.

To help improve patch adhesion, make sure to not place it where your skin folds when you bend, where there is hair, and/or near your waistband.
Additionally, you will want to change sites with every sensor session.
Preparation: Your sensor site should be flat, clean, and completely dry before you insert the sensor.

Sensor site rotation: Using the same sensor site too often can prevent your skin from healing, which can lead to scars or skin irritation.
Follow the recommended areas of sensor skin insertion for your age group and change your insertion site each time you use a new sensor.

Troubleshooting Tips

Problem solved? Still can't connect to Dexcom? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Dexcom, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Dexcom, be informed that your security software is causing problems. Try adding Dexcom to the set of trusted sites.
DNS is a service that translates Dexcom into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Dexcom



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