Can't connect to Ubisoft? Are you trying to open Ubisoft but the site is down and seems to be offline today? Check the issue below if it's idle for everyone else or just you!


Server status
80% Full


30% Full


Response time
20% Full

Ping service

In Isnotdown, you can check immediately if Ubisoft works perfectly, or on the contrary, it is registering some kind of problem to offer its services.


The Ubisoft service seems to be working!

Ubisoft frequent failures

Ubisoft Uplay is a service of general distribution, multiplayer, digital rights and communications. This service is available on several platforms such as PlayStation, Microsoft Windows, Xbox, Wii, Android ... Next, we will explain a common misconception about this service that harms its perfect functioning and how it can be fixed.

First, let's talk about the error 17002. This problem may occur for several reasons but the most common is that you have not logged into the account on which Ubisoft has the game. It could also be because the game who wants to access is no longer available since played a demo version. If the error is still evident and is not for any of these reasons, please contact the customer care at Ubisoft. We hope our explanation of this known error Ubisoft have given you a great help.

Troubleshooting tips
Problem solved? Still can't connect to Ubisoft? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Ubisoft, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now if you can access Ubisoft, be aware that your security software is causing problems. Try adding Ubisoft in the set of trusted sites.
DNS is a service that translates Ubisoft into a machine-readable address called an IP address. In most cases, this work is done by your ISP. If only specific sites are not opening, it is likely to get corrupted.

Ask for direct help to the administrators of Ubisoft

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