Can't connect to SugarSync? Are you trying to open SugarSync but the site is down and seems to be offline today? Check the issue below if it's idle for everyone else or just you!


Server status
80% Full


30% Full


Response time
20% Full

Ping service

In Isnotdown, you can check immediately if SugarSync works perfectly, or on the contrary, it is registering some kind of problem to offer its services.


The SugarSync service seems to be working!

SugarSync frequent failures

At present there are many cloud services that store files, among many highlights SugarSync which allows synchronization of these through a computer or other devices. This service offers space for backup and organize files in Microsoft Windows, Mac OS, Android and iOS operating systems.

SugarSync has an application for desktops and mobile, which constantly monitors the folders and synchronizes changes every time you add new, edited or deleted some files.

But like everything on the Internet it is SugarSync may not work properly sometimes, so in Is Not Down've compiled some of the possible solutions for SugarSync.

In some cases SugarSync may quit unexpectedly in Windows, because the computer conflicts with SugarSync servers. To solve this annoying bug recommend that you restart SugarSync Manager. To do this, open the SugarSync> application simultaneously press ""CTRL + SHIFT + R""> in the dialog box then click Yes> open the SugarSync Manager application again and verify that it works correctly.

Another solution is to uninstall and reinstall the desktop application, it is important that the latest version of SugarSync as this probably solves problems of other versions to download.

It is possible that the application can continue throwing errors, which means that it is possible that the user account has drawbacks. So we recommend that you contact the customer care through a ticket from the same application.

It is important to note that for SugarSync works properly is advisable not to use characters that are incompatible with Windows file system. In addition, it is important to note that file names longer than 255 characters including the file path may cause synchronization problems.

Troubleshooting tips
Problem solved? Still can't connect to SugarSync? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying SugarSync, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now if you can access SugarSync, be aware that your security software is causing problems. Try adding SugarSync in the set of trusted sites.
DNS is a service that translates SugarSync into a machine-readable address called an IP address. In most cases, this work is done by your ISP. If only specific sites are not opening, it is likely to get corrupted.

Ask for direct help to the administrators of SugarSync

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