Status of Polar in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Polar works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Polar service appears to be working!
Frequent failures of Polar
No incidents reported today.
Sign out from the Flow app and uninstall it from your mobile device.
Restart your mobile device.
Turn Bluetooth back on in your mobile device.
Install Flow app again from the App store or from Google Play and sign in with your Flow account.
Make sure that Bluetooth is turned on in your phone settings.
Make sure location is enabled for Polar Flow app in the phone's application settings.
On Android 6 and newer devices, location permission is needed to scan for Bluetooth devices.
Make sure Flow app is running on your phone and keep it at the foreground.
Polarsteps uses GPS, Wi-Fi, and cellular signal to trace your route but an internet connection isn't compulsory.
So, if you want to lower data charges or don't have connectivity, the app is still reliable.
The data collected offline will be synchronized once you go online.
Troubleshooting Tips
Still stuck and not enjoying Polar, then go to Step 3.