Status of Paperpile in the last 24 hours
70%
server status
15
countries
155ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Paperpile works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Paperpile service appears to be working!
Frequent failures of Paperpile
You are logged out of Paperpile.
If you are starting Paperpile from a new computer or if you haven't logged in for a long time, you may have been logged out of Paperpile.
Go to the home page of Paperpile to sign in again.
Once you have signed in, try reloading your desired page or re-running your desired action.
Open Paperpile and go to Settings, click Uninstall.
This will uninstall the Word plugin - a part of our application that makes it possible to manipulate your Word documents.
Go to the folder where you installed Paperpile (usually C:\Program Files\Paperpile) and run the Uninstall Paperpile.
exe.
Installing the Chrome extension Paperpile will ask you to install the extension the first time you use Paperpile on a computer.
Click "Install extension" and you will be sent to the Chrome Webstore.
In the Webstore, click the blue "Add to Chrome" button to install the extension.
The first time you start to write a paper in Google Docs, and want to add a citation, click the Paperpile menu at the top.
You will be prompted to allow Paperpile to integrate itself with Google Docs.
Once you do this, you can add and edit citations, select a specific citation style, and add a bibliography.
Troubleshooting Tips
Problem solved? Still can't connect to Paperpile? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Paperpile, then go to Step 3.
Still stuck and not enjoying Paperpile, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Paperpile, be informed that your security software is causing problems. Try adding Paperpile to the set of trusted sites.
DNS is a service that translates Paperpile into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Paperpile
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