Problems, Crashes and Errors of Kardia TODAY

Can't connect to Kardia? Trying to open Kardia but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!


Status of Kardia in the last 24 hours

server status
80% Complete
30% Complete
Response time
20% Complete

ping service

In Isnotdown, you will be able to instantly check if Kardia works perfectly, or on the contrary, if it is registering some type of problem to offer its services.


The Kardia service appears to be working!

Frequent failures of Kardia

Troubleshooting: Make sure that you are on the most recent version of the Kardia app.
Replace the battery in your KardiaMobile, especially if you've had it for more than 9 months.
Restart your device.

Go to your inbox associated with the email used for your Kardia account.
Then open the AliveCor password reset email.
Select the green "Reset Password" button within the email, and you will be taken to a web page to reset your password.
Enter your Kardia email then enter your new password twice.

Kardia products have not been tested for accuracy with paced-EKG recordings.
We do not recommend the use of Kardia products for patients with pacemakers, ICDs, or other implanted electronic devices because we cannot guarantee the accuracy of the resulting EKG recordings.

After exclusion of non-interpretable recordings, the KardiaMobile AF algorithm had very good accuracy, with a sensitivity of 96.
6% and specificity of 94% for the detection of AF when compared to physician interpreted ECGs, and a κ coefficient of 0.

Troubleshooting Tips

Problem solved? Still can't connect to Kardia? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Kardia, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Kardia, be informed that your security software is causing problems. Try adding Kardia to the set of trusted sites.
DNS is a service that translates Kardia into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Kardia

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