Can't connect to JIRA? Are you trying to open JIRA but the site is down and seems to be offline today? Check the issue below if it's idle for everyone else or just you!


Server status
80% Full


30% Full


Response time
20% Full

Ping service

In Isnotdown, you can check immediately if JIRA works perfectly, or on the contrary, it is registering some kind of problem to offer its services.


The JIRA service seems to be working!

JIRA frequent failures

Jira is an online tool for managing tasks in a project developed by Atlassian. This platform allows tracking of errors and incidents and operational project management. In addition, Jira can be used for management and process improvement, as it has functions of organizing workflows.

Jira is based on Java EE which works with some databases and operating systems. And, Jira puts his honeycombs available adaptive control, search filters, statistics, RSS and email function.

You may sometimes present problems Jira.

The error message ""No configuration linking with Zendesk Support Jira found"". To solve this the user must verify that the username and password are correct Jira and can not be an email address. You may mistake this message appears because the Jira Administrator account does not have permissions set to prevent the creation of projects, for this go to Settings> Issues Regimes permission.

This error message may also be because there are other plugins that block Jira plugin Support. Disable other Jira plugins.

The error message ""Failed to update the field labels. Check the label field is present in the Jira screens. "" To solve this the user must go to a specific issue that is affected and click ""Edit"", observe if present the field of ""Tags"". If ""labels"" not if you find there, go to ""Settings fields""> select ""Where is my field?"" > Type ""tags""> add ""tags"".

Troubleshooting tips
Problem solved? Still can't connect to JIRA? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying JIRA, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now if you can access JIRA, be aware that your security software is causing problems. Try adding JIRA in the set of trusted sites.
DNS is a service that translates JIRA into a machine-readable address called an IP address. In most cases, this work is done by your ISP. If only specific sites are not opening, it is likely to get corrupted.

Ask for direct help to the administrators of JIRA

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