Google Earth

Can't connect to Google Earth? Are you trying to open Google Earth but the site is down and seems to be offline today? Check the issue below if it's idle for everyone else or just you!


Server status
80% Full


30% Full


Response time
20% Full

Ping service

In Isnotdown, you can check immediately if Google Earth works perfectly, or on the contrary, it is registering some kind of problem to offer its services.


The Google Earth service seems to be working!

Google Earth frequent failures

Google Earth is a computer program that displays the virtual globe, it also allows viewing and traveling around the planet through satellite images, maps, 3D maps and photos.

This program incorporates Google Maps because Google Eart serves to find streets, avenues and businesses. With this program it is possible to simulate the entire planet, as well as make traveling from one point to another.

With Google Earth enables to enter the name of a hotel, school or street to get a view or a full map of the site. You can also view satellite images of the planet. In addition, you can share links with other users, measure geographical distances and see the height of the mountains, you can also change the view horizontally and vertically.

In some cases Google Earth users have complained because sometimes presents error messages.

The error ""Polygons subject to the unsupported ground in Google Earth Pro."" This is because safe mode is active probably due to a failed start of the program.

To resolve this error, you must go to Tools> Options> clear the Safe Mode.

Another mistake that can throw the program is ""Google Earth can not connect to the access server."" The first thing you have to do is check if you have Internet access, since the application works with the Internet. Sometimes the user may have to restart the router's Wi-Fi. Once proven network connection is recommended to close and reopen Google Earth. If the problem persists it may be because the servers are saturated, so the user would have to wait to return to normal. In some cases restarting the computer the problem is solved.

Troubleshooting tips
Problem solved? Still can't connect to Google Earth? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Google Earth, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now if you can access Google Earth, be aware that your security software is causing problems. Try adding Google Earth in the set of trusted sites.
DNS is a service that translates Google Earth into a machine-readable address called an IP address. In most cases, this work is done by your ISP. If only specific sites are not opening, it is likely to get corrupted.

Ask for direct help to the administrators of Google Earth

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