Can't connect to FamilyID? Are you trying to open FamilyID but the site is down and seems to be offline today? Check the issue below if it's idle for everyone else or just you!


Server status
80% Full


30% Full


Response time
20% Full

Ping service

In Isnotdown, you can check immediately if FamilyID works perfectly, or on the contrary, it is registering some kind of problem to offer its services.


The FamilyID service seems to be working!

FamilyID frequent failures

Troubleshooting tips
Problem solved? Still can't connect to FamilyID? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying FamilyID, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now if you can access FamilyID, be aware that your security software is causing problems. Try adding FamilyID in the set of trusted sites.
DNS is a service that translates FamilyID into a machine-readable address called an IP address. In most cases, this work is done by your ISP. If only specific sites are not opening, it is likely to get corrupted.

Ask for direct help to the administrators of FamilyID

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