Status of ExamSoft in the last 24 hours
84%
server status
15
countries
200ms
Response time
ping service
In Isnotdown, you will be able to instantly check if ExamSoft works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The ExamSoft service appears to be working!
Frequent failures of ExamSoft
Some Windows users may encounter Examplify crashing upon start/after clicking Start Exam.
This is generally caused by antivirus programs quarantining of components of Examplify.
If your computer crashes or freezes during a remote exam DO NOT end your exam or exit out of Examplify, you will not be able to access exam questions or your response from that point if you close the exam file.
Go through the instructions listed below to get back in to your exam after a freeze or other technical issue.
Step1: Right click the Examplify icon on your device, from the menu options, choose Run as Administrator.
That's it, this should fix the problem for most users.
However, if you receive the same error message, proceed to Step 2.
Step 4: Double click the ExamplifyService.
Troubleshooting Tips
Problem solved? Still can't connect to ExamSoft? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying ExamSoft, then go to Step 3.
Still stuck and not enjoying ExamSoft, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access ExamSoft, be informed that your security software is causing problems. Try adding ExamSoft to the set of trusted sites.
DNS is a service that translates ExamSoft into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of ExamSoft
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