Status of Eufy in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Eufy works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Eufy service appears to be working!
Frequent failures of Eufy
If your smartphone is connected to WiFi, please disable WiFi and connect your phone using mobile data if available.
If your smartphone is using mobile data, please connect your phone to a stable WiFi network with strong signal if available.
Uninstall and reinstall the eufy Pet app on your smartphone.
Press and release the SYNC button quickly to check if the camera has switched off or turned off.
If the LED does not light up, try to set the camera to ON in the camera settings or Press and hold the camera for 2 seconds to boot up.
3.
If you recently relocated the camera, try to move it closer to the HomeBase.
Anker Innovations, a Chinese company, owns and operates the Eufy line of products.
Yes.
eufy Outdoor Cam will continue to record provided there is no power outage since it is hardwired, and video recordings are saved to the microSD card.
A 2.
4GHz WiFi network is needed to view the live view and recorded videos on the eufySecurity app.
Troubleshooting Tips
Still stuck and not enjoying Eufy, then go to Step 3.