Status of Boom 2 in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Boom 2 works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Boom 2 service appears to be working!
Frequent failures of Boom 2
Move away from other sources of wireless signal – you could be experiencing interference.
Make sure your speaker has enough battery power (connect it to a power source with the supplied adapter).
Adjust the volume on both the audio source and your speaker.
Restart both your speaker and the audio source.
If your Bluetooth speaker is not charged enough, it is normal that your wireless speaker EU Boom does not light up or no longer works.
All you have to do is connect your wireless speaker EU Boom to a power source and try to operate your device again when it has sufficient charge.
Factory Reset Needed Hold down the “volume down” and “power” button at the same time until you hear a sound.
The UE Boom 2 will then turn off.
Turn the speaker back on and attempt to pair it with your device again.
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If your Bluetooth® device won't connect to your ULTIMATE EARS BOOM, try the following: Make sure your device is paired with your speaker and Bluetooth® is active (see, "How do I pair additional Bluetooth® devices with my speaker?").
Place your Bluetooth® device closer to the speaker – it might be out of range.
Troubleshooting Tips
Still stuck and not enjoying Boom 2, then go to Step 3.