Problems, Crashes and Errors of Animal Jam TODAY

Can't connect to Animal Jam? Trying to open Animal Jam but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!


Status of Animal Jam in the last 24 hours

server status
80% Complete
30% Complete
Response time
20% Complete

ping service

In Isnotdown, you will be able to instantly check if Animal Jam works perfectly, or on the contrary, if it is registering some type of problem to offer its services.


The Animal Jam service appears to be working!

Frequent failures of Animal Jam

Animal Jam is an online virtual world developed by Wildworks for Windows, Mac OS, iOS, Android, Amazon and web site version. This platform is designed for children aged 7 to 12 years, as players can learn various data zoology and includes mini-games, puzzles, adventures, parties and social interaction.

In addition, players can customize their own lairs with furniture, chat with other players, adopt pets, buy clothes, exchange items. Animal Jam has a membership which is bought with real money and allows players to access certain unique features of the game.

However, you may occasionally Animal Jam present technical problems or fails. So in Is Not Down we've compiled some possible solutions.

There is a problem with your purchase. Try again

This message Erro appears when a purchase is made, but the game does not register recommend not to make the purchase. The player must wait 24 hours for the system to register your purchase.

I see -1 when speaking

This problem is because the game files are damaged. So we recommend that you uninstall and reinstall Animal Jam again.

critical Error

This is an error message that appears when the game is run and means that some files were not updated the game completely. To solve this problem, we recommend that the player click ""OK"", which will have to do it several times. You may also need to uninstall and reinstall Animal Jam again.

com is UP and reachable by us.

- Uninstall the Animal Jam Classic Desktop Downloadable Client app from your computer, restart, then re-install the app.
- If Animal Jam Classic Desktop Downloadable Client is taking a long time to load, we suggest closing all other programs or browsers.

Once your account is banned, you may be permanently banned from playing Animal Jam, in any account you use.

If Animal Jam is taking a long time to load, we suggest closing all other programs or internet tabs.
Make sure your computer isn't downloading anything else, as this will slow down your internet.

Troubleshooting Tips

Problem solved? Still can't connect to Animal Jam? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Animal Jam, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Animal Jam, be informed that your security software is causing problems. Try adding Animal Jam to the set of trusted sites.
DNS is a service that translates Animal Jam into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Animal Jam

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