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Problems, Crashes and Errors of Zendesk TODAY
Can't connect to Zendesk? Trying to open Zendesk but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of Zendesk in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Zendesk works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Zendesk service appears to be working!
Frequent failures of Zendesk
Zendesk is a customer service, which helps companies solve their attention to the customer with Omnichannel platform that generates effective interactions. In other words, Zendesk is a platform that directs communication modes between a client and the company. You includes various forms of contact like email, phone calls, chats and social networks like Facebook or YouTube.
This software gives sales support and customer interactions, flexible and adaptable. It handles all types of large, medium, small and even startups.
However, it is software you can present problems. So no need to worry, because in Is Not Down provide some possible solutions.
Failed transaction
If the user tries to process a payment and the system will throw this error message, we recommend the following:
• Clear browsing data cache and web browser. To do this, simultaneously press ""Ctrl + F5"" keys. Try to make the payment again.
• Make sure that the card details are correct.
• If the problem persists we recommend that you contact your credit card provider.
Could not load Zendesk products
The following error message appears when you click the menu or settings Zendesk Chat. To solve this problem:
• It is recommended that you use a browser that is updated and meets the requirements of Zendesk. In addition, delete the cache it and also advise you disable browser extensions. If this does not work we invite you to enter from a private or incognito browsing.
• You may sometimes mistake this message appears when attempting to perform an action where the profile does not have the required permissions to perform that action. Check the permissions profile and contact your administrator.
Ensure that your browser and system are up to date and match the Zendesk Support system requirements.
Clear the cache and cookies on your browser as described in this article.
Restart your computer, restart your browser, and close any background programs or extra tabs and windows.
Computer or device troubleshooting Some other things you can do to improve speed are: Check that your device and browser meet the Zendesk Support system requirements.
Make sure you don't have too many tabs open.
A lot of Zendesk tabs can cause lag and interfere with each other.
A Zendesk phone integration allows agents to easily access a contact's information and their history during a call, resulting in a more personalized service.
Troubleshooting Tips
Still stuck and not enjoying Zendesk, then go to Step 3.