ACTUAL STATE
Problems, Crashes and Errors of Sharefile TODAY
Can't connect to Sharefile? Trying to open Sharefile but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!
Status of Sharefile in the last 24 hours
79%
server status
13
countries
173ms
Response time
ping service
In Isnotdown, you will be able to instantly check if Sharefile works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
Service
$bash
The Sharefile service appears to be working!
Frequent failures of Sharefile
Confirm Email Address and Password Carefully check your email address to be sure you haven't mistyped it.
Also, type your password slowly and carefully, making sure the CAPS LOCK key is off.
If these don't work, use these instructions How to Reset ShareFile Password for detailed instructions to reset your password.
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You can only upload files to folders to which you have Upload Permissions.
If you do not see the Create Folder or Create Shared Folder options, or do not have the green action button at all, contact your ShareFile administrator to obtain Upload permissions.
ShareFile API HTTP Response Codes 401 Unauthorized This response indicates that you did not provide a valid authentication method.
Refer to the Authentication page to learn how to authenticate against the API.
The most common reason behind a 401 response is providing an invalid or expired Bearer token.
Troubleshooting Tips
Problem solved? Still can't connect to Sharefile? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Sharefile, then go to Step 3.
Still stuck and not enjoying Sharefile, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Sharefile, be informed that your security software is causing problems. Try adding Sharefile to the set of trusted sites.
DNS is a service that translates Sharefile into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.
Ask for direct help to the administrators of Sharefile
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