ACTUAL STATE

Problems, Crashes and Errors of Runkeeper TODAY

Can't connect to Runkeeper? Trying to open Runkeeper but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!

MAKE A DIRECT PING TO THE SITE TO KNOW ITS STATUS

Status of Runkeeper in the last 24 hours

82%
server status
80% Complete
10
countries
30% Complete
194ms
Response time
20% Complete

ping service

In Isnotdown, you will be able to instantly check if Runkeeper works perfectly, or on the contrary, if it is registering some type of problem to offer its services.

Service
$bash

The Runkeeper service appears to be working!

Frequent failures of Runkeeper

We're seeing some issues with Android devices, particularly Samsung, putting extra restrictions on apps that run in the background like The ASICS Runkeeper app.
This may result in crashing or not getting location updates while tracking.

Make sure your phone's battery saving mode is turned off -- this can cause GPS issues.
Android users may need to adjust other settings in this article.
If none of the above work, it is possible the app did not download to the phone correctly.
Try deleting/reinstalling the app to see if this helps.

When viewing your activity list in the Me tab, check to see if there are any red triangles next to activities.
If so, this means that the activity has not been backed up to our servers and you will need to resend that activity - you can learn how to do so in this article.

Reach out to support@runkeeper.
com for assistance.

Troubleshooting Tips

Problem solved? Still can't connect to Runkeeper? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Runkeeper, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Runkeeper, be informed that your security software is causing problems. Try adding Runkeeper to the set of trusted sites.
DNS is a service that translates Runkeeper into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Runkeeper



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