Status of Runkeeper in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Runkeeper works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Runkeeper service appears to be working!
Frequent failures of Runkeeper
We're seeing some issues with Android devices, particularly Samsung, putting extra restrictions on apps that run in the background like The ASICS Runkeeper app.
This may result in crashing or not getting location updates while tracking.
Make sure your phone's battery saving mode is turned off -- this can cause GPS issues.
Android users may need to adjust other settings in this article.
If none of the above work, it is possible the app did not download to the phone correctly.
Try deleting/reinstalling the app to see if this helps.
When viewing your activity list in the Me tab, check to see if there are any red triangles next to activities.
If so, this means that the activity has not been backed up to our servers and you will need to resend that activity - you can learn how to do so in this article.
Reach out to support@runkeeper.
com for assistance.
Troubleshooting Tips
Still stuck and not enjoying Runkeeper, then go to Step 3.